We carried out a review of the data available to us about Cavendish Park on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Cavendish Park, you can give feedback on this service.
Cavendish Park is a nursing home providing personal and nursing care to 26 people aged 65 and over at the time of the inspection. The service can support up to 67 people.
People’s experience of using this service and what we found
People were supported by staff who understood how to keep them safe and understood the risks to their health. The registered provider had recruitment systems that reviewed the background of potential staff to assure themselves of the suitability of potential staff. Through their own checks, the registered provider became aware of a number of issues and the registered provider had improved systems for staff support with medicines.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were involved in planning their care. Staff training was monitored to ensure staff training was up to date. Staff were supported with guidance from senior staff on how best to support people.
People liked the staff supporting them. Staff understood the importance of supporting individuals to maintain their dignity, independence and understood how to promote their human rights.
People’s care was updated and reviewed regularly. People were supported to maintain relationships important to them and staff understood how best to communicate with them. The registered provider had a complaints process in place to review and act upon any complaints they received. People were I
involved in planning their end of life care where appropriate.
A number of changes had occurred in the management team of the home. At the time of the inspection there was no permanent manager in post and a clinical lead had just joined the home. A new manager had been appointed and was due to join the organisation on 01 February 2021. The home was operating at below fifty percent of maximum registered occupancy, with the registered provider focusing on residential care until they had a stable nursing team in place. We could not yet be assured that systems in the home could be sustained.
Staff enjoyed working at the home and felt it was a good place to work. The registered provider was working with the local authority and Clinical Commissioning Group to develop the home.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
This service was registered with us on 12/08/2019 and this is the first inspection.
Why we inspected
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.
The inspection was prompted in part due to concerns received about medicines, infection control, and staffing. A decision was made for us to inspect and examine those risks.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.