Jooma Care Homes Limited - 136 Langthorne Road

Updated 2 April 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 12 March 2021 and was announced.

Updated 2 April 2021

About the service

Jooma Care Homes Limited is a residential care home providing accommodation with personal care to five people aged 55 and over at the time of the inspection. At the time of our inspection there were five people using the service.

People’s experience of using this service

People and relatives told us they were safe, and staff treated them well. Risk assessments detailed how to support people to minimise risk. Staff had been recruited safely. Systems and processes were in place to support staff to understand their role and responsibilities to protect people from avoidable harm.

There was a process in place to report, monitor and learn from accidents and incidents. People were protected from the risks associated with poor infection control as there were processes in place to reduce the risk of infection and cross contamination. There were systems in place to ensure proper and safe use of medicines. However, the room temperature where medicines were stored was monitored, this was not recorded. We have made a recommendation in relation to the management of medicines

People were cared for by staff who received appropriate training to effectively carry out their role. Staff worked with professionals to support people’s care needs.

People were asked for their consent before care was provided. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People’s nutritional and hydration needs were met by the service. The service worked with other health and care professionals to meet people’s health needs.

People’s needs were assessed prior to joining the service, however, records of needs assessments carried out were not kept. We have made a recommendation in relation to carrying out needs assessments.

Care plans documented people’s preferences, likes and dislikes. People’s communication needs were documented in their care plan. Staff were caring, kind and spoke attentively to people.

People were supported by staff who knew people well. People were supported to maintain their independence and their dignity was valued and respected.

People were supported to participate in activities and follow their own interests. People and relatives knew how to raise a concern if they were unhappy about the service they received.

There were systems in place for monitoring the quality of the service. The provider knew what was expected of them in terms of Duty of Candour, they had spoken with the local authority and relatives concerning incidents at the home.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was Good (published 16 May 2017).

Why we inspected

This was a planned inspection based on the previous rating.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Jooma Care Homes Limited – 136 Langthorne Road on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.