We carried out a review of the data available to us about Alba Rose on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Alba Rose, you can give feedback on this service.
Alba Rose is a residential care home providing personal care to up to 22 people aged 65 and over some of whom may be living with dementia. The service was supporting 13 people at the time of the inspection.
People’s experience of using this service and what we found
People received person-centred, responsive care. Care plans and risk assessment were detailed and provided staff with information to maintain people’s quality of life.
Some areas of improvement including frequency of supervisions, training and some maintenance checks had been identified by the provider, just prior to our inspection. The provider acted immediately, and an improvement plan was implemented by the new manager who had applied to register with the Care Quality Commission (CQC). We made a recommendation about the monitoring of the improvement plan.
People were supported to remain safe. Staff knew how to report allegations and concerns of abuse and understood their roles clearly and what was expected of them. People’s medicines were managed safely. Safe recruitment and selection processes were followed.
People were supported to have maximum choice and control of their lives and staff supported in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported by kind and caring staff. Staff developed positive relationships with people through meaningful conversations, activities and spending time with them to find out their diverse needs.
End of life care wishes were explored and recorded. People and relatives knew who to contact with any complaints.
For more details, please see the full report which is on CQC’s website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 1 October 2019 under this provider, and this was their first inspection.
Why we inspected
This was a planned inspection as a newly registered service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.