We carried out an inspection of Burleigh Medical Centre due to the length of time since the last inspection. Since our last inspection in May 2016 the practice had changed its name from Park Grove Surgery and moved to new purpose built premises at Burleigh Medical Centre.
Following our review of the information available to us, including information provided by the practice, we focused our inspection on the following key questions:
Because of the assurance received from our review of information we carried forward the ratings for the following key questions:
We based our judgement of the quality of care at this service on a combination of:
- what we found when we inspected
- information from our ongoing monitoring of data about services and
- information from the provider, patients, the public and other organisations.
We have rated this practice as good overall and good for all population groups apart from working age people which is requires improvement. This was because:
We found that:
- The practice provided care in a way that kept patients safe and protected them from avoidable harm.
- Patients received effective care and treatment that met their needs.
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Staff dealt with patients with kindness and respect and involved them in decisions about their care.
- The way the practice was led and managed promoted the delivery of high-quality, person-centred care.
Whilst we found no breaches of regulations, the provider should:
- Review and improve cervical cancer screening.
- Provide a sepsis awareness session for non-clinical staff.
- Implement a procedure to review non-medical prescribing.
- Continue to monitor prescribing of anti-inflammatory and hypnotic medicines.
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care