Dr Sam Bunting

Updated 7 April 2023

Dr Sam Bunting provides a doctor led dermatology service to adults and children over the age of twelve. This includes private dermatology consultations, physical examinations, health assessments and skin analyses, the prescribing of medicines in relation to dermatological conditions and minor surgical procedures using local anaesthetic. They are located at 41 Harley Street, London W1G 8QH. The clinic premises are accessible by wheelchair users. The provider is registered with the Care Quality Commission to carry on the regulated activities of Diagnostic and screening procedures, Treatment of disease, disorder or injury and surgical procedures.

The opening hours are Monday to Friday 9am – 5pm. The team comprises of 4 consultants, 1 clinic manager and 1 receptionists.

How we inspected this service

We reviewed information sent to us by the provider remotely prior to attending the site to reduce the time spent on site in line with our Covid-19 inspecting guidance. We spoke with the clinical director, a consultant and the clinic manager. We looked at records related to patient assessments and the provision of care and treatment. We also reviewed documentation related to the management of the service. We reviewed patient feedback provided both to the service and a third party.

To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:

• Is it safe?

• Is it effective?

• Is it caring?

• Is it responsive to people’s needs?

• Is it well-led?

These questions therefore formed the framework for the areas we looked at during the inspection

Updated 7 April 2023

This service is rated as Good overall. This is the providers first rated inspection

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at Dr Sam Bunting as part of our inspection programme. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

The clinic manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Dr Sam Bunting provides a doctor led dermatology service to adults and children over the age of twelve.

Our key findings were:

• The service routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence-based guidelines.

• The provider had systems in place to protect people from avoidable harm and abuse.

• There was a clear vision to provide a safe, personalised, high quality service.

• All staff we spoke with felt valued by the leaders and said there was a high level of staff support and engagement.

• Patients could access care and treatment from the service within an appropriate timescale for their needs.

• The service had a business development strategy that effectively monitored the service provided to assure safety and patient satisfaction.

• Feedback about the practice was extremely positive from patients.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services