About the serviceInce Green Lane is respite service operated by Wigan Council. People live at the service for short periods of time to enable friends and families to have a break from their caring responsibilities. Most of the people using the service have a learning disability. Ince Green Lane is registered with CQC to provide care for a maximum of 4 people. There were 4 people using the service at the time of the inspection.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
People's experience of using this service and what we found
The service was able to demonstrate how they were meeting the underpinning principles of right support, right care, right culture.
Right Support
The environment was well maintained, and people felt safe using the service. The quality of service provided was kept under review and changes were made to improve people's care and support as required. The home had established good working partnerships with healthcare professionals and within the local community that promoted people's participation and reduced their social isolation. Medicines were managed safely, and appropriate recruitment procedures were in place.
Right Care
There were suitable numbers of well-trained staff who supported people to live safely, whilst enjoying their lives. Any risks to people and staff were assessed, monitored and regularly reviewed. There were systems in place to respond to complaints, concerns and safeguarding issues as they arose.
Right culture
The provider's culture was open, and staff understood their responsibilities. Staff said they enjoyed their roles and told us there was effective management and leadership in place.
Rating at last inspection
This service was registered with us on 30 October 2019 this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
The overall rating for the service is good. This is based on the findings at this inspection. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Ince Green Lane on our website at www.cqc.org.uk.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.