We carried out a review of the data available to us about Brunel Court on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Brunel Court, you can give feedback on this service.
Brunel Court is an Extra Care Housing scheme. People using the service live in their own flats in one location. At the time of our inspection there were 13 people using the service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
People were supported by enough suitably trained staff. Individual risks to people were assessed and reviewed, where people needed support with medicines this was provided to them in a safe way. People were protected from potential harm and there were procedures in place for this. Infection control procedures were also followed.
People were supported in a kind and caring way by staff that knew them well. People’s privacy and dignity was considered and maintained. They were encouraged to make choices and remain independent.
People’s preferences including their likes and dislikes, were considered, and they received support based on these needs. Peoples’ communication was considered. There was a complaint policy in place.
There were systems in place to monitor the service so that concerns could be identified, and action taken. This information was used to drive improvements throughout the service. Lessons were learnt when things went wrong.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 1 November 2019 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.