We carried out a review of the data available to us about Prestige Nursing and Care - Bath on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Prestige Nursing and Care - Bath, you can give feedback on this service.
Prestige Nursing Bath is a domiciliary care agency providing personal care to people in their own homes. The service operates in Bath and surrounding areas. At the time of our inspection there were 12 people using the service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were engaged in decisions about their care to ensure it met their needs. Care plans were person centred and gave clear and specific information of how people preferred their care and support to be delivered. People’s consent was always sought and respected.
The organisation promoted a positive staff culture where staff were valued and supported. Staff were caring and reliable. Regular training specific for people’s needs ensured staff were skilled and competent.
Medicines were managed safely. Assessments identified risks. Guidance was clear on how risk should be managed. People’s nutritional and hydration needs were met.
The service was well led and managed. Systems were in place to monitor and review the quality of the service. There was an open and honest culture and reflective practice took place.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 24 January 2020 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.