We carried out a review of the data available to us about Sunflower Care on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Sunflower Care, you can give feedback on this service.
About the service
Sunflower Care is registered as a domiciliary care agency who provide care and support to people living in 2 supported living properties. At the time of inspection 7 people lived in the services, and all received the regulated activity of personal care support.
People’s experience of using this service and what we found
Right Support:
Staff supported people to have the maximum possible choice, control and independence and they had control over their own lives. The policies and systems in the service supported this practice. People were supported by staff to pursue their interests, set and pursue their goals and aspirations. Staff enabled people to access specialist health and social care support in the community. Staff supported people to make decisions following best practice in decision-making. Staff communicated with people in ways that met their needs. Staff supported people with their medicines in a way that promoted their independence and achieved good health outcomes.
Right Care:
People received kind and compassionate care. Staff protected and respected people’s privacy and dignity. Staff understood and responded to people’s individual needs. The service had enough appropriately skilled staff to meet people’s needs and keep them safe. People could communicate with staff and understand information given to them because staff supported them consistently and understood their individual communication needs. People’s care, treatment and support plans reflected their range of needs and this promoted their wellbeing and enjoyment of life. Staff and people cooperated to assess risks people might face in all areas of their life including health and activities. Where appropriate, staff encouraged and enabled people to take positive risks.
Right Culture:
People were supported by staff who understood good practice in relation to the wide range of strengths, impairments or sensitivities people with a learning disability and/or autistic people may have. This meant people received compassionate and empowering care tailored to their needs. Staff placed people’s wishes, needs and rights at the heart of everything they did. Staff evaluated the quality of support provided to people, involving the person, their families and other professionals as appropriate. Staff valued and acted upon people’s views. Staff ensured risks of a closed culture were minimised so people received support based on transparency, respect and inclusivity.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for the service was good (published 26 April 2017). Since then the provider made changes to their office address so this is the first inspection with those new registration details.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.