We carried out a review of the data available to us about No 68 Specialist Care on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about No 68 Specialist Care, you can give feedback on this service.
No 68 Specialist Care Service is a residential care home providing personal care to 11 people aged 50 and over. At the time of the inspection the service was supporting nine people.
People’s experience of using this service and what we found
Risk assessments had been carried out to assess the risks to people’s safety, and care plans informed staff how to keep people safe. Systems were in place for people to receive their medicines in a safe way. Staff understood their responsibilities to protect people from harm and abuse. Safe recruitment practices were in place and there was enough staff on duty to meet people’s needs.
People were supported to receive a varied diet. Mealtimes were a sociable experience. There was evidence of collaborative working and communication with other professionals to help meet people's needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People, and their relatives were complimentary about the care provided by staff. They trusted the staff who supported them. They said staff were kind, caring and supportive. One person said, "The staff are friendly enough. It's nice here because it's small and not too many people.” There was a welcoming and friendly atmosphere at the service.
Care plans were personalised. Staff knew the people they supported and knew about their choices and preferences. There were opportunities for people, relatives and staff to give their views about the service. People were involved in decision making about the care and support they received. There was a varied activities programme in place. People were supported to go on trips several times a week. One person said, “I like it because we go out on trips 3 times a week or so. We go to lots of places. They didn’t do that at my old home.”
Staff spoke very positively about working at the home and the people they cared for. Staff said the
registered manager was, “amazing” and, “so supportive.” There was a quality assurance system in place to assess the standards of care in the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection – This service was registered with us on 28/02/2020 and this is the first inspection.
Why we inspected
This was a planned inspection. We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.