Archived: Park View Medical Centre

We carried out an announced comprehensive inspection at Park View Medical Centre on the 10 August 2015. Overall the practice is rated as good.

Our key findings were as follows:

• There were systems in place to mitigate safety risks including analysing significant events and safeguarding.
• The practice was clean and tidy.
• The practice used their own pharmacy advisor to ensure the practice was prescribing in line with current guidelines. They carried our regular monitoring and audits of high risk medications.
• The practice nurse proactively sought to educate their patients to improve their lifestyles by having regular invites to patients for health assessments providing advice for smoking, diet and exercise.
• Patients spoke highly about the practice and the whole staff team. They said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
• The practice does not currently have a patient participation group (PPG) but they sought to attract members and aim to set up a PPG for the practice.
• Information about services and how to complain was available and easy to understand.
• A Local Medical Director had been recently appointed to oversee the clinical governance of the practice and was proactively encouraging the use of clinical audits to ensure patients received treatment in line with best practice standards.

Letter from the Chief Inspector of General Practice

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice