We carried out a review of the data available to us about Oakfield Croft on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Oakfield Croft, you can give feedback on this service.
Oakfield Croft is a new purpose-built nursing home providing personal and nursing care to 25 people aged 65 and over at the time of the inspection. The service can support up to 60 people.
The home has three floors; the ground floor provides residential support and the first floor provides dementia residential support. The second floor is not currently open and is for nursing care. All rooms are single rooms with an ensuite shower and toilet. Shared adaptive bathrooms are available on each floor. The home has resident lounges, a cinema / bar, café area and hairdresser salon.
People’s experience of using this service and what we found
People’s individual needs were identified in their care plans and risk assessments, with guidance provided for staff in how to meet these identified needs. People were supported to maintain their health and wellbeing. People received their medicines as prescribed.
There were enough staff on duty to meet people’s needs. Staff received the training and support they required to carry out their roles. Staff were observed using the correct PPE and the home was very clean and decorated to a high standard throughout.
Relatives were complimentary about the staff teams and the management of the service, saying they were knowledgeable about their relatives’ support needs. There was good communication between the home and people’s relatives, with relatives being kept informed about any changes in their relative’s health or wellbeing.
There was a range of activities available each week. The home also had a purpose-built bar / cinema and café for people to use.
A quality assurance system was in place, with regular audits being completed and actions taken to address any shortfalls identified. Staff felt well supported by the registered and deputy managers, who they said were approachable.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 17 March 2020 and this is the first inspection.
Why we inspected
This was a planned inspection based on when the service was first registered with the us.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.