We carried out a review of the data available to us about PICAS on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about PICAS, you can give feedback on this service.
About the service
PICAS (Pathways Independent Care and Autism Services) is a supported living service for people with mental health needs, learning disabilities and/or autism. The service can accommodate 11 people in various supported living accommodation across two London boroughs. At the time of the inspection, 10 people were using the service.
People’s experience of using this service and what we found
Right support:
¿ People told us they were safe. They and their relatives had control of how their care and support was arranged. People were supported to integrate into the local community and be as independent as possible. People lived in their own or in shared accommodation with a full range of facilities, including a garden. The accommodation types included bungalows or flats. People could personalise their home as they wished. People's quality of life was maintained through regular interaction with staff who promoted their independence and dignity. People pursued their interests and were supported to avoid social isolation by maintaining relationships with family and friends. We observed staff supporting people to go about their daily lives, such as their regular activities and routines. One person we visited enjoyed a car ride with staff. Another person we visited told us they looked forward to going to their college later in the week and see their friends.
Right care:
¿ People and staff developed positive relationships with each other. Care plans were person-centred for people to receive care that met their needs and preferences. Staff ensured people's dignity, privacy and human rights were respected. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Some people communicated with staff using sounds and gestures and staff understood these communication methods. People's sensory and positive behaviour support needs were understood and met.
Right culture:
¿ The values and attitudes of staff and managers enabled people to feel empowered in their daily lives. People's thoughts and feelings were considered and understood. The registered manager monitored the service to check people remained safe and well. Staff were recruited appropriately and checked they were suitable to work with people. Staff were trained to carry out their roles and received an induction upon their employment. Feedback was sought from people and relatives to help make continuous improvements to the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for the service at the previous premises was Good, published on 20 December 2019.
Why we inspected
This was a planned inspection based on a review of information we held about the service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.