We carried out a review of the data available to us about Lindhurst on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Lindhurst, you can give feedback on this service.
About the service
Lindhurst is a residential care home providing personal care and accommodation for up to 6 people. The service provides support to people with a learning disability and or autistic people. At the time of our inspection there were 6 people using the service. Accommodation was spread over two floors accessible via a lift. The building had been modified to meet the needs of the people living there.
People’s experience of using this service and what we found
Right Support
People were supported to maintain relationships that were important to them and care was
provided so people could access activities as they wished. People's care plans identified how they would like to be supported and what they would like to achieve with the help of care and support.
Staff cared for and supported people in a safe, clean, well equipped, well-furnished and well-maintained environment that met their sensory and physical needs.
Staff enabled people to access specialist health and social care support within the community.
Staff communicated with people in ways that met their needs.
Staff supported people with their medicines in a way that promoted their independence and achieved the best possible health outcome.
Staff supported people to play an active role in maintaining their own health and wellbeing.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care
People received kind and compassionate care. Staff protected and respected people’s privacy and dignity. They understood and responded to their individual needs.
Staff understood how to protect people from poor care and abuse. The service worked well with other agencies to do so. Staff had training on how to recognise and report abuse and they knew how to apply it.
The service had enough appropriately skilled staff to meet people’s needs and keep them safe.
People who had individual ways of communicating, using body language, sounds, and simple language could interact comfortably with staff involved in their care and support because staff had the necessary skills and experience to understand them.
People’s care, treatment and support plans reflected their range of needs and this promoted their wellbeing and enjoyment of life.
Right Culture
People led inclusive and empowered lives because of the ethos, values, attitudes and behaviours of the management and staff.
People received good quality care, support and treatment because trained staff and specialists could meet their needs and wishes.
Staff turnover was very low, which supported people to receive consistent care from staff who knew them well.
People and those important to them, including advocates, were involved in planning their care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 14 April 2020 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.