Updated 2 July 2021
Willow Bank Surgery is located in Meir, Stoke on Trent.
Willow Bank Surgery Meir Primary Care Centre
Weston Road
Meir
Stoke on Trent
Staffordshire
ST3 6AB
Telephone number 0300 123 5002
Website: willowbanksurgery.nhs.uk
The provider is registered with CQC to deliver the Regulated Activities; diagnostic and screening procedures, maternity and midwifery services and treatment of disease, disorder or injury, family planning and surgical procedures.
Willow Bank Surgery is a registered location of Adderley Green Medical Services Limited. Adderley Green Medical Services took over the contract of Willow Bank Surgery in April 2020 from Willow Bank Partnership Community Interest Company.
The practice is a member of the NHS Stoke on Trent Clinical Commissioning Group (CCG) and delivers an Alternative Provider Medical Services (APMS) contract to a patient population of about 11095. This is part of a contract held with NHS England.
The practice is part of a wider network of GP practices Meir Primary Care Network (PCN).
Information published by Public Health England reports deprivation within the practice population group as in the second most deprived decile, with an ethnicity estimate of the registered population given as; 1.4% mixed, 9.5% Asian, 1.0% black. The practice has a predominately younger population group with higher percentages than the regional average in all age groups under 60 years of age.
The practice caters for a high proportion of patients experiencing a long-standing health care condition, 61% compared to the local average of 56% and a national average of 53%. There is a lower percentage of patients in paid work or full-time education, 56% compared to the local average of 60% and national average of 63%.
The average life expectancy of the practice population is higher than the local average, but lower than the national average for both males and females (77 years for males, compared to the local average of 78 and national average of 83 years and 82 years for females compared to the local average of 80 years and national average of 83 years.)
There is a team of six GPs who are supported by five advanced nurse practitioners. The practice has a team of three nurses who provide nurse led clinic’s for long-term conditions; one mental health practitioner and two health care assistants.
The Clinical team are supported by a practice manager, one secretary and a team of 12 administrative and reception staff.
Due to the enhanced infection prevention and control measures put in place since the pandemic and in line with the national guidance, most GP appointments were telephone or video consultations. If the GP needs to see a patient face-to-face then the patient is offered an appointment.
Extended access is provided locally by Meir Primary Care Network where late evening and weekend appointments are available. Out of hours services are provided by Vocare.