20 October 2020
During an inspection looking at part of the service
We found the following examples of good practice.
The registered manager has followed guidance from the government and local authority to implement infection control practices to keep people safe and mitigate risks.
The environment had been fully utilised to allow for safe isolation of people in their own individual rooms. Communal areas were large enough to allow for social distancing should people not wish to remain in their rooms. Well-being had been considered with all rooms supplied with a television and radio. People had access to WIFI to make video calls and could use their own mobile phones to stay in contact with relatives or they could utilise a service phone.
The registered manager had developed a clear pathway for admission from hospital to provide person centred care.
Staff had received additional training on infection prevention control, COVID 19 and the correct use of PPE. Facilities at the service provided a private area for staff to apply their PPE, staff were provided with scrubs to wear and had access to a shower before they left work.
Staff were employed to only work at the service and did not work at other locations. The registered manager had plans in place to employ more staff should the need occur on short term contracts.
We were assured that this service met good infection prevention and control guidelines as a designated care setting
Further information is in the detailed findings below.