Updated 24 May 2022
Ai Beauty Clinic is an aesthetic beauty clinic providing services to privately funded adult patients at 147 Oxford Street London W1D 2JE.
The premises comprise of four floors with one entrance. The reception desk is based on the first floor; this can be accessed via stairs. On the first floor there is a patient waiting room.
There are toilets on the first and second floor, there are nine treatment rooms. There is no available access for patients with mobility issues.
The service offers a range of non-surgical cosmetic interventions, for example dermal fillers and lip fillers, Botox injections which are not within CQC scope of registration. Therefore, we did not inspect or report on these services.
The location is registered with the CQC to provide the following regulated activities; diagnostic and screening, surgical procedures; and treatment of disease, disorder or injury.
The majority of patients are Asian, the majority of patients speak Mandarin 95% of the business is predominantly aesthetic treatments, with just five% of the business undertaking regulated activity.
The clinic only sees patients 18 and above.
The service is made up eight clinical staff, nine admin staff and two directors in relation to regulated activities there is one lead doctor who is registered with the General Medical Council (GMC), the doctor is not on the GP register or the specialist register.
The service is open Monday to Sunday 10.30am-6.30pm.
The service website address is www.ai-beauty.co.uk. We visited Ai Beauty Clinic on 05 May 2022. The team was led by a CQC inspector, accompanied by a GP specialist advisor. Before the inspection, we reviewed notifications received about the service, and a standard information questionnaire completed by the service. During the inspection, we interviewed staff, made observations and reviewed documents.
How we inspected this service
Throughout the pandemic CQC has continued to regulate and respond to risk. However, taking into account the circumstances arising as a result of the pandemic, and in order to reduce risk, we have conducted our inspections differently.
This inspection was carried out in a way which enabled us to spend a minimum amount of time on site. This was with consent from the provider and in line with all data protection and information governance requirements.
We carried out this inspection on 05 May 2022. The inspection was led by a CQC inspector who was accompanied by a GP specialist advisor. Before visiting, we looked at a range of information that we hold about the service. We reviewed information submitted by the service in response to our provider information request. During our visit we interviewed staff observed practice and reviewed documents.
To get to the heart of patients’ experiences of care and treatment, we asked the following questions:
Is it safe?
Is it effective?
Is it caring?
Is it responsive to people’s needs?
Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection.