We carried out a review of the data available to us about Yeoman House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Yeoman House, you can give feedback on this service.
Yeoman House provides personal care and support to people living in their own homes, using the supported living model. The service specialises in supporting people with autism. At the time of our inspection two people were using this service.
People lived in flats which they held the tenancy for. The staff office was located in the same building. Everyone needed support from staff 24hours a day and their support had been designed to meet their assessed needs and choices.
People’s experience of using this service and what we found
People received safe care and treatment. Care records provided detailed information for staff on how to safeguard each individual and minimise the risk of harm. People received their medicines when they needed them, and accidents and incidents were reviewed to look at ways to prevent similar incidents occurring in the future. Staff recruitment was safe and staffing levels were based on individual's needs. Staff had received training in infection prevention and control (IPC) and followed national guidance in relation to COVID-19 testing.
People’s needs had been robustly assessed prior to them receiving care. Referrals were made to health and social care professionals when needed and their advice was followed. People’s dietary needs were met, and people were involved as much as possible in the preparation of their own meals and drinks. Staff received the training and support they needed to meet people’s specific needs and deliver safe and effective care.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People and their relatives were positive about their care and support; told us the staff were kind and caring and knew them well. People were encouraged to learn new skills and be as independent as possible. Staff supported people to live the lifestyle of their choice. People were treated with dignity and respect and their communication needs were met.
There were quality assurance systems in place to ensure care and support were kept to a good standard. The service worked with a range of healthcare and multidisciplinary professionals to achieve good outcomes for people.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture. The model of care, the way staff provided care and support and the leadership of the service promoted people’s choice, community inclusion and independence.
Right support:
• As far as possible, people were in control of how they lead their lives and were supported to learn and maintain daily living skills.
Right care:
• People were treated as individuals and their personal preferences were known and upheld by staff that knew them well.
Right culture:
• Positive relationships had been formed between people and the staff that supported them. The provider engaged and included people in all aspects of their support, including the selection of new staff. Staff were proud of how they worked together as a team to ensure people were supported to make decisions for themselves and lead the life they wanted.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 26 May 2020 and this is the first inspection.
Why we inspected
This was a planned inspection as the service had not been inspected since registration.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.