We carried out a review of the data available to us about Stanway Villa on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Stanway Villa, you can give feedback on this service.
Stanway Villa is a supported Living service providing personal care to seven people with learning disabilities and autism at three separate locations. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
People told they felt safe at the service. Staff had a good understanding of people’s needs and knew how to manage risks associated with their care. Staff understood their responsibilities in terms of keeping people safe from abuse and avoidable harm. Action had been taken to reduce the risk of the spread of infection and the provider had ensured practices were updated according to national guidance during the COVID-19 pandemic.
People's needs and choices were assessed and planned for, and their preferences had been considered. Staff were safely recruited and inducted. They had access to training and supervision to ensure they had the skills to support people effectively.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported by care staff that genuinely cared about them and their wellbeing. Staff used respectful language to communicate with and about the needs of the people they were supporting. They were focused on promoting their rights and ensuring people were not discriminated against. People's privacy and confidentiality were supported.
People experienced person-centred care that reflect their wishes and preferences. Staff adapted used flexible approaches to support people's wellbeing. People were part of their local communities. Staff were skilled at understanding and meeting people's communication needs.
There were systems in place that worked to ensure areas in need of improvement were identified and actions were taken to make changes when needed so that people received good quality care.
The registered manager was approachable and supportive, staff enjoyed working at the service and were listened to.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
Right support:
¿ People we spoke to said that they received the support that they wanted and felt in control of their lives. People were supported to maintain relationships which were important to them
Right care:
¿ People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent. The staff supported people in a person-centred way and respected their privacy, dignity and human rights.
Right culture:
¿The values, attitudes and behaviours of the management team and care staff ensured people were supported to lead inclusive and empowered lives. People were spoken to with respect by staff and their consent and views were sought.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 11 June 2020 and this is the first inspection.
Why we inspected
This was a planned inspection as the service had not been previously inspected.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.