The Care Quality Commission
  • Doctor
  • GP practice

Earls Court Health and Wellbeing Centre

Overall: Good read more about inspection ratings

2B Hogarth Road, London, SW5 0PT (020) 3350 4594

Provided and run by:
AT Medics Limited

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Earls Court Health and Wellbeing Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Earls Court Health and Wellbeing Centre, you can give feedback on this service.

1 November 2021

During a routine inspection

We carried out an announced inspection at Earls Court Health and Wellbeing Centre on 1 November 2021. Overall, the practice is rated as Good.

Safe - Good

Effective - Good

Caring - Good

Responsive - Good

Well-led - Good

This was the practice’s first CQC inspection, having registered in July 2020. Prior to this the practice was operated by a different provider.

Why we carried out this inspection

This inspection was a comprehensive inspection which covered all five of our key questions.

How we carried out the inspection

Throughout the pandemic CQC has continued to regulate and respond to risk. However, taking into account the circumstances arising as a result of the pandemic, and in order to reduce risk, we have conducted our inspections differently.

This inspection was carried out wholly onsite and included:

  • Completing clinical searches on the practice’s patient records system and discussing findings with the provider
  • Reviewing patient records to identify issues and clarify actions taken by the provider
  • Requesting evidence from the provider
  • Interviewing staff and Patient Participation Group representatives.

Our findings

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as Good overall

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice adjusted how it delivered services to meet the needs of patients during the COVID-19 pandemic. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

  • Review and improve their performance in childhood immunisations.
  • Review and improve their performance in cervical screening.
  • Review and improve care of asthmatic patients prescribed steroids.
  • Review and improve care of its diabetic patients who were under the care of specialist clinics.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care