The Care Quality Commission
  • Dentist
  • Dentist

Archived: Tooth Booth - Southampton

89 East Street, Southampton, Hampshire, SO14 3HP (023) 8033 4420

Provided and run by:
South England Dental Practice Partnership

Important: The provider of this service changed - see old profile

All Inspections

13 August 2014

During a routine inspection

During our inspection we spoke with a selection of staff at the practice, a dentist, two dental nurses, the receptionist, the practice manager and three people who used the service. Comments we received included: 'I'm very pleased with the treatment I've received, I've no complaints at all' and "I only phoned this morning and they were able to give me an appointment today which is really good'. With their permission we also observed one person receiving their dental treatment.

People experienced care, treatment and support that met their needs and protected their rights.

People who used the service were protected from abuse or the risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent it from occurring.

People were protected from the risk of infection because appropriate guidance had been followed.

People were cared for, or supported by, sufficient numbers of suitably qualified, skilled and experienced staff.

There was an effective complaints system available. Comments and complaints people made were responded to appropriately.