We carried out a review of the data available to us about Ribble Court Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Ribble Court Care Home, you can give feedback on this service.
Ribble Court is a brand-new purpose built nursing and residential care home for up to 53 people. It is registered to provider personal care and nursing to older people, people with a physical disability and those with nursing needs. At the time of the inspection visit there were 24 people who lived at the home.
People’s experience of using this service and what we found
People’s safety was at the centre of care delivery. Risks were assessed and carefully monitored to ensure individuals safety. People received their medicines safely. The service had an infection prevention and control policy in place and the home was clean and hygienic. There were sufficient staff to meet people’s care and support needs. They were employed subject to robust recruitment processes.
People’s needs were thoroughly assessed before admission to the home, and this was regularly reviewed to ensure people received the support they required. They were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
There was a programme of staff training and regular updates were in place for staff to improve their skills and for professional development.
People spoke highly of the staff who supported them and the service as a whole. Staff were kind and caring, and people were treated with dignity and respect. This was confirmed through observation and discussion with people and their relatives.
The service was responsive to people’s needs and took account of their preferences. People received person-centred care. Staff had worked hard to provide meaningful social activities. Some people told us they would like more structured activities. To facilitate this an activities co-ordinator was in the process of being recruited. There was a complaints process which people and relatives were aware of. The service could support people to remain at the home as they reached the end of life.
We have made a recommendation about supporting people living with dementia.
The registered manager and staff team were committed to providing people with high-quality care. The registered manager was providing clear leadership to ensure an enabling and person-centred culture was being embedded into the new service. Systems were in place to monitor the quality of the service, and there was a clear commitment from all staff to the continuous improvement and development of the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 24 June 2020 and this is the first inspection.
Why we inspected
This was a planned first inspection based on their registration. We looked at infection prevention and control measures under the Safe key question. We look at this in all inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to Covid-19 and other infection outbreaks effectively
Follow Up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.