Updated 27 December 2021
Shanti Medical Centre is the registered provider and provides primary care services to its registered list of approximately 6340 patients. The practice delivers commissioned services under the alternative provider medical services (APMS) contract and is a member of NHS Bolton Clinical Commissioning Group (CCG).
The APMS contract is the contract between general practices and NHS England for delivering primary care services to local communities. The practice is registered with the Care Quality Commission (CQC) to provide the regulated activities of diagnostic and screening procedures, surgical procedures, family planning, and treatment of disease, disorder and injury.
SSP Health Primary Care limited took over the management of the practice in June 2020 after a period of management by Bolton GP Federation. They then reviewed the previous CQC inspection reports, agreed actions, and implemented processes and procedures to improve standards and provide safe quality care.
The change of registration enabled the practice to become part of part of SSP Health Primary Care Limited, a federated organisation and benefits from support from the leadership and governance teams. The practice has access to support and leadership from a nursing lead and pharmacist as well as access to human resources, auditing and finance teams.
Regulated activities are delivered to the patient population from the following address:
160 St. Helens Road
Bolton
BL3 3PH
01204 665354
The practice has a website that contains information about what they do to support their patient population and the in house and online services offered:
https://www.ssphealth.com/our-practices/shanti-medical-centre
There are six GPs and one advanced nurse practitioner (ANP) working at the practice to cover all clinical sessions (female and male GPs) and a paramedic. There is also a practice nurse, and two healthcare assistants. The practice has an SSP pharmacist to complement clinical practice and is also supported by a pharmacist from the Primary Care Network. Any locum GPs or nursing staff used by the practice are from the wider SSP network of practices. There is a practice manager, reception supervisor and supporting administration staff.
Information published by Public Health England shows that deprivation within the practice population group is in the second lowest decile (two of 10). The lower the decile, the more deprived the practice population is relative to others.
According to the latest available data, the ethnic make-up of the practice area is 52% White, 41% Asian and 7% Other.
The age distribution of the practice population closely mirrors the local and national averages. The average life expectancy and age profile of the practice population is broadly in line with the CCG and national averages.
Patients requiring a GP outside of normal working hours are advised to contact the surgery and they will be directed to the local out of hours through NHS 111.
Due to the enhanced infection prevention and control measures put in place since the pandemic and in line with the national guidance, most GP appointments were telephone or online consultations. If the GP needs to see a patient face-to-face then the patient is offered an appointment at the practice.