We carried out a review of the data available to us about Bel-Esprit Social Care Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Bel-Esprit Social Care Ltd, you can give feedback on this service.
About the service
Bel- Esprit Social Care Ltd provides personal care and accommodation for up to six younger adults. The service provides support to people with mental health conditions and learning disabilities in one adapted building. At the time of our inspection two people were receiving a service. The provider had also submitted an updated statement of purpose to add the service user band of learning disabilities.
People's experience of using this service and what we found
The provider and registered manager had recognised that although an auditing process was in place, this needed to be further developed to fully capture lessons learned and actions taken. We have made a recommendation about this.
People living at Bel -Esprit benefitted from safe and person-centred care, delivered by a team of skilled staff.
People were kept safe from abuse and avoidable harm and received their medicines on time and as prescribed. Staff were recruited safely and deployed throughout the service to meet people's needs.
All areas were clean, tidy and there was sufficient cleaning taking place to keep people safe from the risk of infection. There were sufficient stocks of personal protective equipment (PPE) which staff used appropriately. Staff had undertaken training in relation to infection control.
People received care which was tailored to their individual needs and the service valued person-centred care. Family members told us the staff were, caring and kind.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests: the policies and procedures in the service supported this practice. People and their relatives were involved in care planning.
The service was well-run, and staff were clear about their roles and responsibilities. Both the provider and registered manager were a visible presence in the service and promoted an open, learning culture. People, staff, and relatives were encouraged to give feedback and contribute to the ongoing development of the service.
Staff felt supported by management and relatives told us they felt confident any complaints would be dealt with appropriately and efficiently. The registered manager was open and approachable.
The provider was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture. The model of care promoted at the service maximised people’s choice, control and independence. Care was person centred and promoted people’s dignity, privacy and human rights. The ethos of the service ensured people were supported to maintain hobbies and interests and attend further education and to lead inclusive and empowered lives.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with CQC on 10 October 2020 and this is the first inspection.
Why we inspected
This was a planned inspection based on the date the provider was registered with CQC and is yet to be rated.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.