About the service Roebuck Rise is a care home without nursing, which provides a service for up to four young adults, who are being supported to leave care. The service is registered to provide support to young adults living with autism, learning disabilities and other complex needs. At the time of the inspection, the service was supporting two young adults with a variety of complex needs.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
Roebuck Rise was able to demonstrate how they were meeting all of the underpinning principles of
Right support, right care, right culture.
Right Support
¿ Staff supported people to have the maximum possible choice control and independence to enable control over their own lives.
¿ People were supported to make decisions following best practice in decision-making and staff communicated with people in ways that met their needs.
¿ Staff supported people with their medicines in a way that promoted their independence and achieved the best possible health outcomes.
¿ People were supported to play an active role in maintaining their own health and wellbeing.
Right Care
¿ People received kind and compassionate care. Staff protected and respected people’s privacy and dignity. They understood and responded to their individual needs.
¿ Staff understood how to protect people from poor care and abuse. Staff had training about how to recognise and report abuse and they knew how to apply it.
¿ Staff were knowledgeable about and committed to using techniques that promoted the reduction in restrictive practice.
¿ People’s care, treatment and support plans reflected their range of needs and this promoted their wellbeing and enjoyment of life.
¿ The service had enough appropriately skilled staff to meet people’s needs and keep them safe.
¿ People could communicate with staff and understand information given to them because staff supported them consistently and understood their individual communication needs.
Right Culture
¿ Staff knew and understood people well and were responsive, supporting their aspirations to live a quality life of their choosing.
¿ People were supported by staff who understood best practice in relation to the wide range of strengths, impairments or sensitivities people living with complex needs, a learning disability and/or autistic people may have. This meant people received compassionate and empowering care that was tailored to their needs.
¿ Staff placed people’s wishes, needs and rights at the heart of everything they did.
¿ Staff turnover was very low, which supported people to receive consistent care from staff who knew them well.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Why we inspected
We undertook this inspection to assess that the service is applying the principles of Right support right care right culture.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.