We carried out a review of the data available to us about High Peak Residential and Nursing Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about High Peak Residential and Nursing Home, you can give feedback on this service.
High Peak Residential and Nursing Home is a care home providing personal care to up to 33 people. The service provides support to older people, some of whom are living with dementia. At the time of our inspection there were 25 people using the service.
People's experience of using this service and what we found
High Peak Residential and Nursing Home was an organised and well run service that had an open and transparent culture. The registered manager was clear about how the service should be provided and they led by example.
Staff were caring and treated people with kindness and respect. There was enough staff on duty to meet people's needs. Incidents and accidents were managed safely, the managers took necessary actions to keep people safe and minimise the risk of incidents reoccurring.
People were supported to access healthcare services, staff recognised changes in people's health, and sought professional advice appropriately. Medicines were ordered, stored and disposed of safely.
People were supported by staff who completed an induction, received appropriate training and support to enable them to carry out their role safely. There was time for people to have social interaction and staff carried out activities to assist people.
Staff knew how to keep people safe from harm. The provider had systems in place to protect people from the risk of abuse and people told us they felt safe. Risk assessments were completed to help identify and minimise risks people faced. Infection control measures were safe. Steps were taken to learn lessons if things went wrong.
The registered manager provided good leadership and clear direction. Staff felt supported and were confident people received good care. Systems and processes for monitoring quality and safety were effective.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The provider had made a change to their registration since the last inspection. This is the first inspection under the providers new registration. The last rating for this service was good (published 05 December 2018). We have used the previous rating to inform our planning and decisions about the rating at this inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for High Peak Residential and Nursing Home on our website at www.cqc.org.uk.
We found the following examples of good practice.
There was a robust programme of regular COVID-19 testing for both people living in the home, staff, essential carers and visitors to the home. Screening procedures included temperature checks, healthcare questionnaires and a negative lateral flow test.
Staff used personal protective equipment (PPE) and followed guidance and practices. There was abundant PPE available to staff.
There was separate visiting pod in the garden that could be accessed through the main building or from outside if required reducing the risk of infection to visitors and people living at the home.
The registered manager ensured there were effective infection prevention and control (IPC) procedures in place to prevent the transmission of infection; the environment was clean, hygienic and well-maintained.
The staff were provided with the necessary personal protective equipment (PPE), PPE stock levels were well managed, and staff were observed wearing the appropriate PPE during the inspection.
The registered manager ensured that staffing levels were effectively managed and careful consideration was given to the deployment of staff. Consistent staff were allocated to specific 'units', meaning there was less cross over of staff across the units within the home.
Regular testing was in place for people living at the home and staff who worked there. The most vulnerable people and staff had been identified and appropriate support measures had been implemented.
Relatives were supported to maintain regular contact with people who lived at the home. For example, visits were taking place for people and their relatives with a designated visiting area with perspex protective covering, safety measures were in place. Also a 'visiting pod' was to be completed in February; the pod had been designed to help facilitate socially distanced visits between people and their loved ones. Other contact practices were in place including video calls.
The registered manager ensured that the most recent / relevant COVID-19 policies, procedures and guidance were effectively communicated; staff confirmed that they were fully informed and updated on the most recent COVID-19 arrangements.
We were assured that this service met good infection prevention and control guidelines as a designated care setting.