Updated 2 May 2024
Prince Alfred is a residential care service that provides accommodation and personal care for up to 50 people. It accommodates people across two floors, each of which has separate facilities. At the time of our inspection there were 36 people living at the home. At our last inspection the service was rated good. We initiated this assessment of the service on 2 May 2024. The assessment was prompted by a review of information we held about the service. Following the assessment the service has remained good. We found good practice in relation to risk management and safe and effective staffing. The environment was safe for people to live and there was a learning culture amongst staff and leaders. Safeguarding processes were in place and staff fed back they understood how to keep people safe from harm. Governance systems were robust, and staff felt they could freely raise concerns and be listened to.