Personalised 4 Autism

Updated 16 November 2017

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This announced comprehensive inspection took place on the 6 October 2017.

Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. The provider returned the PIR and we took this into account when we made judgements in this report. We also reviewed other information that we held about the service such as notifications, which are events at the service that the provider is required to tell us about, and information that had been sent to us by other agencies. This included the local authority who commission services from the provider.

During this inspection we spoke with one person receiving support, one person’s relative and four members of staff including the registered manager and the provider.

We reviewed the care records of two people that used the service and the recruitment records for three members of staff. We also reviewed records relating to the management and quality assurance of the service.

Updated 16 November 2017

Personalised 4 Autism provides supported living to two people living in Northamptonshire. The service specialises in supporting people living with Autism.

At the last inspection in September 2015, the service was rated Good. At this inspection we found the service remained Good. At the time of our inspection the provider was operating from Suite 409 KG Business Centre, Kingsfield Way, Dallington, NN5 7QS and had submitted a statutory notification to change their registered location address accordingly.

People could be assured that they would be supported by sufficient numbers of staff that had been subject to robust recruitment procedures. People were protected from the risk of harm by staff that knew them well.

Staff had received the training; support and on-going supervision that they needed to work effectively in their role. People were supported to maintain good health and to have a balanced diet.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Staff consistently treated people with dignity and respect and involved them in decisions about their care and support. People had detailed plans of care in place that were reflective of their support needs. These plans of care provided guidance to staff and supported them in providing consistently personalised care and support.

There was a visible and approachable management team in place. The provider and senior management team worked well together and promoted a person centred culture that was shared by the staff providing people’s care. There was a strong system of quality assurance overseen by the provider that was effective at ensuring people consistently received the care they needed.

Further information is in the detailed findings below.