Updated 19 June 2024
Adopt Healthcare Ltd is a domiciliary service that provides personal care and support for people living in their own homes. At the time of this assessment the service was not supporting anyone with personal care. This assessment commenced on 21 June 2024 and was completed on 2 July 2024. At the last inspection the service was rated Inadequate, at this assessment the service had improved and is rated Requires Improvement. The provider had new systems and processes in place to ensure they could assess, monitor and manage risks to people. Medicines protocols and procedures were in place to promote safe management of medicines. The provider had a safe recruitment process in place and staff were receiving appropriate training. The provider had examples of partnership working with other professionals. The provider had effective systems to support good governance. However, we were not able to assess how robust the processes were as the service was not currently supporting anybody with regulated activity. This service has been in Special Measures since 21 August 2023. The provider demonstrated improvements had been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.