Beaufort View

Updated 3 September 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes.

This inspection took place on 25 August 2020 and was announced. The service was selected to take part in this thematic review which is seeking to identify examples of good practice in infection prevention and control.

Updated 3 September 2020

Beaufort View is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Beaufort View is registered to accommodate up to eight people. At the time of our inspection seven of the eight people living at the home had learning and or physical disabilities.

The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

Why the service is rated Good

People were supported by staff who understood the risks they faced and how to support them to reduce these. Staff understood how to identify and report abuse and the service had responded appropriately to allegations of abuse. Staff supported people to take medicines safely.

There was a system in place to review and learn from incidents when things went wrong.

Staff received training to meet the individual needs of people. Staff told us they felt well supported to carry out their roles and told us everyone worked very well together as a team for the benefit of the people living at Beaufort View.

People were supported to have maximum choice and control of their lives and their wishes and preferences were planned for and met.

People's independence and wellbeing was enhanced by the environment of the home.

There was an open, friendly and homely atmosphere. People and staff were relaxed and comfortable with each other. People were supported with kindness and compassion by staff who knew them and understood the care they needed.

People were treated with dignity and respect and were supported to make their own choices.

People received outstanding personalised care and support in the ways they preferred. Staff took the time to get to know people and them so they could truly understand their experiences. People’s needs and preferences were consistently assessed or planned for and met.

The responsive care and support people received had an extremely positive impact on their lives. There was an emphasis on personalised, meaningful activity that was based on people’s interests and experiences. People took part in activities both at home and in the local community.

People and relatives knew how to raise concerns and complaints.

The service was well led by a management team that was approachable and respected by the people, relatives, professionals and staff. There were quality assurance systems in place to drive improvement and ensure the home offered a safe, effective, caring and responsive service.

Further information is in the detailed findings below.