We carried out a review of the data available to us about Birchwood Court Residential Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Birchwood Court Residential Care Home, you can give feedback on this service.
Birchwood Court Residential Care Home is a residential care home providing personal care to up to 43 people. The service provides support to people aged 65 years and over, some of whom are living with a dementia. At the time of our inspection there were 37 people using the service.
People’s experience of using this service and what we found
People and their relatives were positive about the support provided by staff. People were happy and felt safe living at the home. One person said, “I am quite happy here, all hunky dory.” Relatives were very pleased about the positive effect staff were having on people. Their comments included, “I can't thank the staff enough, they have all been absolutely fantastic” and “The staff here are lovely.”
People had person-centred care plans which reflected their needs and choices. People and their relatives were involved in their care planning and during reviews. People received their medicines safely. Staff were suitably trained and had their competencies assessed regularly. There was enough staff to safely support people.
Risks to people had been fully assessed and mitigated to help keep people safe. People's care plans were individual and included involvement from other healthcare professionals.
Staff wore PPE and followed government guidance in relation to COVID-19. The home was clean and suitably decorated.
The registered manager had an effective quality and assurance system in place which allowed them to monitor and improve the quality and safety of the care provided. People, relatives and staff were asked for feedback to help improve the care provided. Lessons learned from incidents were also used to improve the service provided.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 15 September 2020 and this is the first inspection.
The last rating for the service under the previous provider was good, published on 20 February 2020.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.