We carried out a review of the data available to us about The Springfield on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about The Springfield, you can give feedback on this service.
The Springfield is a residential care home providing accommodation and personal care to up to 2 people. The service provides support to people who have a learning disability and/or autistic people. At the time of our inspection there were 2 people using the service.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Right Support
People were supported by staff who understood their needs and preferences well. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff had received training around the specific needs of people and provided support in accordance with people’s abilities and level of independence. The environment met peoples sensory and physical needs and the delivery of care was person-centred.
Right Care
People were cared for by skilled and compassionate staff, who encouraged independence whilst promoting privacy, dignity, and choice. Relatives praised the staff approach which was described as “Fantastic,” and, “Amazing.” People were supported to pursue meaningful activities in the local community and maintain relationships that were important to them. People were supported to achieve positive outcomes in different areas of their lives.
Right culture
The management team had instilled a culture of learning and development, which ensured people could lead confident, inclusive, and empowered lives. Relatives praised the staff and management team and felt directly engaged in the running of the service. Staff spoke of a positive and motivated workforce that placed people at the centre of their care. The registered manager understood the needs of people well and had a strong understanding of partnership working and developing positive and meaningful outcomes for people.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 18 December 2020 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service. We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.