We carried out a review of the data available to us about Community Short Breaks on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Community Short Breaks, you can give feedback on this service.
Community Short Breaks is a domiciliary care service providing care and support to children and young people with a physical disability, sensory impairment, learning disability or autistic spectrum disorder.
The service specialises in providing ‘short breaks’. This includes looking after children and young people within their own home or taking them out into the community to provide a break for their families or carers from their caring responsibilities.
Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection, there were 10 children and young people receiving support with personal care.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and/or who are autistic.
Right Support: People received individualised support from care workers who understood their needs and were committed to promoting choice and independence. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People’s needs were assessed and regularly reviewed. Detailed care plans and risk assessments provided guidance for care workers on how to safely and effectively meet people’s needs.
Right Care: People received person-centred care, which promoted their wellbeing and maintained their dignity. Care workers were kind and caring and had developed important and meaningful relationships with the people they supported.
Right Culture: The service was well-led. There was a person-centred culture and systems and processes were in place to help make sure people received safe and effective care. For example, staff were safely recruited and received appropriate training and support to help make sure they could meet people’s needs. Staff worked closely with people’s families and healthcare professionals to meet people’s health needs.
Audits and checks were used to monitor the service and identify where improvements could be made.
Management were responsive to feedback about ways they could continue to develop and improve the service. For example, we recommended the provider develop contingencies should people’s named care worker(s) be unavailable.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk.
Rating at last inspection
This service was registered with us on 27 November 2020 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.