We carried out a review of the data available to us about Salisbury House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Salisbury House, you can give feedback on this service.
About the service
Salisbury House is a residential care home providing personal care to three people at the time of the inspection. The service can support up to six people.
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
People’s experience of using this service and what we found
Right Support
The service supported people to have the maximum possible choice, control and independence
be independent and they had control over their own lives.
People were supported by staff to pursue their interests, take part in activities and be active in their local area.
Staff enabled people to access specialist health and social care support in the community and play an active role in maintaining their own health and wellbeing.
Staff communicated with people in ways that met their needs.
People and their family members told us they were happy with the care they received and felt safe.
Right Care
People received kind and compassionate care. Staff protected and respected people's privacy and dignity. They understood and responded to people’s individual needs.
The service had enough appropriately skilled staff to meet people's needs and keep them safe.
People could communicate with staff and understand information given to them because staff supported them consistently and understood their individual communication needs.
People who had individual ways of communicating, using body language, sounds and pictures could interact comfortably with staff and others involved in their care and support because staff had the necessary skills to understand them.
Right culture
People led inclusive and empowered lives because of the ethos, values, attitudes and behaviours of the management and staff.
People received good quality care and support because staff could meet their needs and wishes.
People were supported by staff who understood best practice in relation to the wide range of strengths or sensitivities of people with a learning disability and/or autistic people may have. This meant people received compassionate and empowering care that was tailored to their needs.
Staff placed people's wishes, needs and rights at the heart of everything they did. People and relatives were involved in planning their care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
This service was registered with us on 4 December 2020 and this is the first inspection.
Why we inspected
We undertook this inspection to assess that the service is applying the principles of Right support right care right culture.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Recommendations
We have made a recommendation about training.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.