We carried out a review of the data available to us about JK Staffing Main Office on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about JK Staffing Main Office, you can give feedback on this service.
JK Staffing Main Office is a domiciliary care service, providing personal care to people living in Manchester.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. One the day of inspection, two people were receiving the regulated activity of personal care.
People’s experience of using this service and what we found
People received an assessment of their needs and preferences and were supported by staff who knew them well. Staff received an induction, training, shadowing and supervisions.
Support was provided to ensure people had enough to eat and drink. Proactive steps were taken to ensure people could access healthcare support. Staff understood how to give people choices and seek consent.
People were supported by a small team of staff that knew how to keep them safe and protect them from avoidable harm.
Medicines were not being administered to anyone at the time of inspection. However, the service had systems in place in order to support people if they needed it with their medicines.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The registered manager promoted a positive culture and person-centred service. Staff knew their job roles and responsibilities. There were quality assurance systems in place, but due to the small number of care packages this system had not yet been tried and tested.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 23 October 2020 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.