We carried out a review of the data available to us about Horizon House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Horizon House, you can give feedback on this service.
Horizon House is a residential care home providing personal and nursing care for up to seven people. The service provides support to older people and younger adults who have mental health needs. At the time of our inspection, there were seven people using the service.
People’s experience of using this service and what we found
People were safe. Systems and processes were in place to protect people from the risk of abuse. Risks to people had been assessed and recorded. Records did not always contain information of all action that had been taken to manage risks. We made a recommendation about risk management.
People received person-centred care from a staff team who were knowledgeable about their likes, dislikes and preferences. People had care plans in place, which outlined their goals and desired outcomes. Records did not always evidence progress people had made. We made a recommendation about care planning and recording outcomes.
People were supported by trained staff who had been recruited safely. Staffing levels were adjusted according to people’s daily support needs, which encouraged social interaction.
The service was clean, tidy and had a homely feel. Staff followed Personal Protective Equipment (PPE) guidance and medicines were managed safely.
People were encouraged to be as independent as possible. They were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Professionals spoke highly of the service and the positive impact it had on people’s lives. Professionals described a dedicated staff team who worked in partnership with professionals to meet people’s needs.
Staff spoke positively of the registered manager and their approach. There was a wide range of audits in place which were used to continuously monitor and improve the service. Feedback from people, relatives, staff and professionals was valued and used to drive improvements.
For more details, please see the full report which is on the Care Quality Commissions (CQC) website at www.cqc.org.uk.
Rating at last inspection
This service was registered with us on 30 November 2020 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.