We carried out a review of the data available to us about Gledholt Mews & Coach House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Gledholt Mews & Coach House, you can give feedback on this service.
Gledholt Mews and Coach House is a residential care home which also provides nursing care to people with mental health support needs. At the time of the inspection there were nine people living at this service which can support up to 21 people.
People’s experience of using this service and what we found
The culture within the home was a strength of the service. People and staff shared the same goals and values. The management team and staff worked together with other professionals to deliver outstanding care and support which people were at the centre of. Recording around people’s care needs demonstrated regular reviews which people and professionals participated in. Risks to people had been assessed, monitored and reviewed.
People were supported to independently be part of their local community. Healthy eating was encouraged and kitchen skills were being taught to people living in the home. People were empowered to learn these and other skills to gain confidence and independence.
People spoke positively about the care they received from staff. They told us this was dignified and respected their privacy. Our observations from the inspection supported this.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Medicines were appropriately managed. People said they were safe and staff knew how to recognise and report abuse. There were sufficient numbers of suitably qualified staff to meet people’s needs.
People received access to healthcare services when they needed this. A range of professionals were involved in people’s care journey. The staff team worked well with partners who we contacted following our inspection. They spoke enthusiastically about the support people received.
Staff were suitably supported through a programme of training and supervision.
The living environment was clean and bright. People made suggestions for extra furnishings which had been acted on.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 11 December 2020 and this is the first inspection.
Why we inspected
We inspected the location due to information giving us concerns about the safety and quality of the services operated by the provider.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.