We carried out a review of the data available to us about Miramar on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Miramar, you can give feedback on this service.
Miramar is a residential care home for people living with mental health issues and provides personal care to up to 14 people. At the time of our inspection there were 13 people using the service.
People's experience of using this service and what we found
People were positive about the support provided by staff. People were happy and felt safe living at the home. One person said, "People were encouraged and supported to live the life they chose.”
People had person-centred care plans which reflected their needs and choices. People and their relatives (if appropriate) were involved in their care planning and during reviews.
People received their medicines safely. Staff were suitably trained and had their competencies assessed regularly. There was enough staff to safely support people.
Risks to people had been fully assessed and mitigated to help keep people safe. People's care plans were individualised and included involvement from other healthcare professionals, goals and plans moving forward.
Staff wore PPE appropriately and followed government guidance in relation to COVID-19. The home was clean and suitably decorated with ongoing improvements in progress.
The registered manager had an effective quality and assurance system in place which allowed them to monitor and improve the quality and safety of the care provided. People, relatives, health professionals and staff were asked for feedback to help improve the care provided. Lessons learned from incidents were also used to improve the service provided. The registered manager engaged with services and businesses in the community to further promote understanding of mental health and encourage people’s independence.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 17 December 2020 and this is the first inspection. The last rating for the service under the previous provider was good, published on 18 March 2019.
Why we inspected
This inspection was prompted by a change of provider name. We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.