4 December 2020
During an inspection looking at part of the service
• Staff had completed training about COVID-19 and how to prevent the spread of the virus.
• The provider was working closely with partner organisations to ensure people would be admitted and discharged from the service safely and appropriately.
• Communication aids were available to help people with hearing difficulties to understand what staff wearing face masks were saying to them.
• Bedrooms had their own tablet computers and support was available to use these. This was to enable regular contact with friends and family as well as providing other activities.
• The provider had supplied staff with bicycles to reduce the need to use public transport.
We were assured that this service met good infection prevention and control guidelines as a designated care setting.
Further information is in the detailed findings below.