The Care Quality Commission
  • Community
  • Community healthcare service

Archived: Marske Medical Centre

Hall Close, Marske-by-the-Sea, Redcar, Cleveland, TS11 6BW

Provided and run by:
South Tees Hospitals NHS Foundation Trust

Important: This service was previously managed by a different provider - see old profile
Important: The provider of this service changed. See new profile

All Inspections

17 February 2014

During a routine inspection

Over the last two years we have inspected every Trust registered hospital and community base. We have completed annual inspections of the James Cook University Hospital and The Friarage as well as completing themed inspections at the hospitals, which looked at both Accident and Emergency departments as well has the Trust's termination of pregnancy services. We found that the Trust encouraged us to identify any ways they could improve.

Teams of CQC staff have inspected all the locations and these teams included specialist advisors and experts by experience. Throughout the two years we have held regular meetings with Trust representatives and discussed work the Trust is completing to maintain and improve their service. We have found that over the two years the Trust has remained compliant with all the regulations.

Our central analytic team have constantly reviewed the data the Trust has submitted to the various bodies overseeing their work and used this to assess the performance of the Trust. The central team have also compared this information on performance against other Trusts both in the North East, across the country and against Trusts with similar size populations and services. The last published risk rating for the Trust placed them in band 6, which is the lowest risk rating.

We found that the Trust's quality assurance system was effective. It covered all aspects of the service and did not lose sight of the needs of the patients using the community services.

17 January 2014

During a routine inspection

We went to this inspection with a specialist advisor who specialised in governance. We found that Marske Medical Centre operated a satellite service for podiatry, tissue viability and leg ulcers. The day we visited the podiatry service were holding a morning clinic. The podiatry staff told us that they hold clinics three days a week.

We spoke with five patients attending the podiatry clinic and a relative. They were extremely complimentary about the service and very grateful that the South Tees Hospitals NHS Foundation Trust provided this service close to their home.

Patients said 'It is marvellous, they are such a good team', 'I come once a month to see the team and find all the podiatrists are fantastic' and 'To have this on your doorstep is excellent and I don't think I'd manage without it, as I couldn't get to the Friary or the Friarage hospital'.

We spoke with the school nursing team manager, two school nurses and a student school nurse. We reviewed their clinical care records.

We found that all the clinicians effectively supported people who lived in the community. They were responsive to patients needs and proactively worked to assist patients to reduce the adverse impact their condition had upon their health and quality of life. Each clinician was extremely knowledgeable about best practice and expected care outcomes for their patients' health condition.