19/12/2017
During an inspection of esb.services_rated.specialist eating disorder services
Ratings are not given for this type of inspection.
We found the provider had established staffing levels that met the needs of the service and patients and could increase staffing numbers if required. The White house had robust medication management system in place.
We saw The White House had a thorough up to date environmental risk assessment. All staff had completed mandatory training that included safeguarding, the Mental Capacity Act, Mental Health Act and infection control. We also found that all staff had monthly supervision.
The White House offered a wide range of meaningful activities and therapy interventions that were recommended by the National Institute for Health and Care Excellence, such as, eating disorder cognitive behavioural therapy and followed the Maudsley model of anorexia nervosa treatment for adults.
We observed kind and compassionate interactions between staff and patients. The people who used the service we spoke to told us they felt valued and safe.
We reviewed two care files that included current care plans and individualised risk assessments that were comprehensive, recovery focused and were updated regularly.