- SERVICE PROVIDER
Nottinghamshire Healthcare NHS Foundation Trust
This is an organisation that runs the health and social care services we inspect
We have suspended the ratings on this page while we investigate concerns about this provider. We will publish ratings here once we have completed this investigation.
We have published a rapid review of Nottinghamshire Healthcare NHS Foundation Trust and an assessment of progress made at Rampton Hospital since the most recent CQC inspection activity.
See older reports in alternative formats:
- Community mental health services with learning disabilities or autism, published 24 May 2019: Easy read report.
- Rampton Hospital, published 8 June 2018: British Sign Language video.
- Rampton Hospital, published 15 June 2017: British Sign Language video.
Report from 12 August 2024 assessment
Contents
On this page
- Overview
- Person-centred Care
- Care provision, Integration and continuity
- Providing Information
- Listening to and involving people
- Equity in access
- Equity in experiences and outcomes
- Planning for the future
Responsive
Patients told us treatment plans were tailored to suit their needs. Staff worked with external teams to provide treatment options and prevent admission to inpatient services. The service had developed different pathways with the growing recognitions of avoidant restrictive food intake disorders.
This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.
Person-centred Care
We did not look at Person-centred Care during this assessment. The score for this quality statement is based on the previous rating for Responsive.
Care provision, Integration and continuity
Patients told us clinicians explained treatment options to them. One patient told us how they went into one style of treatment which they found difficult and didn’t want to continue and they felt no pressure from the service to continue and was offered alternatives. Patients told us they experienced the service adapt treatment and support around them and not for them. They told us they felt they are not a number on a list and seen as a whole person.
Staff and leaders explained the different pathways of treatment and what that meant for people experiencing it. They explained how they work with other partners to do this. They spoke about how they looked at geographical areas and how they can support their people, understanding their needs as the service supported a large area. Each clinician had an interest, and they utilised that well, for instance anyone that has an enduring eating disorder would go under the clinical lead as that is their interest and skill set. The ethos showed the staff attitude was that the service was about each individual that comes to them and not a service that one size fits all.
Staff developed pathways to work with demand and need of their people who use the service. In recent years they have developed their SEED pathway (severe and enduring eating disorders) their ARFID (Avoidant restrictive food intake disorder) pathway with the growing recognitions of avoidant restrictive food intake disorders.
Providing Information
We did not look at Providing Information during this assessment. The score for this quality statement is based on the previous rating for Responsive.
Listening to and involving people
We did not look at Listening to and involving people during this assessment. The score for this quality statement is based on the previous rating for Responsive.
Equity in access
We did not look at Equity in access during this assessment. The score for this quality statement is based on the previous rating for Responsive.
Equity in experiences and outcomes
We did not look at Equity in experiences and outcomes during this assessment. The score for this quality statement is based on the previous rating for Responsive.
Planning for the future
We did not look at Planning for the future during this assessment. The score for this quality statement is based on the previous rating for Responsive.