- SERVICE PROVIDER
Nottinghamshire Healthcare NHS Foundation Trust
This is an organisation that runs the health and social care services we inspect
We have suspended the ratings on this page while we investigate concerns about this provider. We will publish ratings here once we have completed this investigation.
We have published a rapid review of Nottinghamshire Healthcare NHS Foundation Trust and an assessment of progress made at Rampton Hospital since the most recent CQC inspection activity.
See older reports in alternative formats:
- Community mental health services with learning disabilities or autism, published 24 May 2019: Easy read report.
- Rampton Hospital, published 8 June 2018: British Sign Language video.
- Rampton Hospital, published 15 June 2017: British Sign Language video.
Report from 15 August 2024 assessment
Contents
Ratings - Child and adolescent mental health wards
Our view of the service
The Lookout is an inpatient facility open to children and young people aged 13 - 18 years old run by Nottinghamshire Healthcare NHS Foundation Trust. It supports those who are experiencing mental health difficulties that can no longer be managed in the community. The unit consists of 3 wards: Phoenix Ward (a 12-bed general adolescent unit), Hercules Ward (an 8-bed psychiatric intensive care unit) and Pegasus Ward (a 12-bed specialist eating disorder service). The children and adolescent inpatient service was last rated as Good (Published May 2019). The report was published following CQC’s old inspection approach using key lines of enquiry (KLOEs), prompts and ratings characteristics. This assessment has been completed following the Care Quality Commission (CQC) new approach to assessment; Single Assessment Framework (SAF). We carried out our on-site assessment on 16 July 2024. This was an unannounced assessment, which means the provider was not told an assessment was going to be starting beforehand. During this assessment we looked at 3 quality statements across 3 key questions; Safe and effective staffing; Responding to people’s immediate needs; Planning for the Future. As we assessed some but not all quality statements at this visit it means we use the ratings from the previous inspection to rate the key questions safe, effective, caring, responsive and well-led. At this assessment we assessed 2 of the 3 wards: Pheonix ward and Hercules ward. There were 4 young people on Phoenix ward at the time of the assessment and 5 young people admitted on Hercules ward at the time of the assessment. We found there were sufficient staff on the wards to meet young peoples needs and facilitate activities. Patients and families were involved in the development and regular reviews of care and treatment plans and planning for the future.
People's experience of this service
We spoke with 5 young people and reviewed 5 care and treatment plans during this assessment. Young people we spoke with said they felt safe and supported on the wards and there were enough staff on the wards to ensure activities were never cancelled. Young people and their families were involved in the development and reviews of their care and treatment plans and planning for the future. Young people attended the ward community meetings and were able to raise issues of concern.