- SERVICE PROVIDER
Birmingham Women's and Children's NHS Foundation Trust
This is an organisation that runs the health and social care services we inspect
Report from 11 September 2024 assessment
Contents
Ratings - Child and adolescent mental health wards
Our view of the service
There are three inpatient children and young people’s mental health wards at Parkview Clinic in Moseley, Birmingham with 34 beds. The service is provided by Birmingham Women’s and Children’s NHS Trust. Heathlands ward is a general adolescent ward for 11-18 years who need assessment and treatment for a range of mental health difficulties. Irwin ward has 12 beds for young people 11-18 years with an eating disorder. They provide assessment and treatment for the physical and psychological difficulties associated with an eating disorder. Ashfield ward is currently closed until June 2024 and has 8 general adolescent beds for young people 11-18 years under the current contract, with a future aim for the ward to admit young people requiring PICU. We previously inspected Parkview in June and October 2022 when we rated it as requires improvement overall, requires improvement for Safe and Well led, Good for effective, caring, and responsive. We visited onsite on 23 & 24 April 2024. Off site assessment activity started on 23 April 2024 and ended on 24 May 2024. We looked at 15 quality statements; learning culture; safe systems, pathways & transitions; safeguarding; Involving people to manage risks; safe environment; safe and effective staffing; infection prevention and control; medicines optimisation; delivering evidence-based care and treatment; how staff, teams and services work together; capable compassionate and inclusive leadership; freedom to speak up; governance, management and sustainability; partnerships and communities; learning improvement and innovation.
People's experience of this service
Children and young people told us they felt safe. They told us they were involved in their care plans, risk assessments, and they and their relatives were invited to their ward rounds with the multidisciplinary team involved in their care. Relatives could attend online if this was more convenient, and they said they had information about their young person’s progress before the meeting so they knew what would be discussed. Children and young people had mixed views about staffing; some said that staffing had improved but others said there were not always enough staff. This impacted on their leave and going to school. Most young people said the environment was safe. However, relatives said some of the furniture could pose a risk to their relative if they self – harmed.