Updated 15 May 2024
The Shrewsbury and Telford Hospital NHS Trust is the main provider of district general hospital services for nearly half a million people in Shropshire, Telford and Wrekin and 65,000 in mid Wales.
The trust’s main service locations are the Princess Royal Hospital in Telford and the Royal Shrewsbury Hospital in Shrewsbury, which together provide 99% of the trust’s activity.
Both hospitals provide a wide range of acute hospital services including accident and emergency, outpatients, diagnostics, inpatient medical care and critical care.
During 2012/13 the Princess Royal Hospital became the trust’s specialist centre for inpatient head and neck surgery with the establishment of a new Head and Neck ward and enhanced outpatient facilities. It also became the centre for inpatient Women and Children’s services following the opening of the Shropshire Women and Children’s Centre in September 2014.
During 2012/13, the Royal Shrewsbury Hospital became the specialist centre for acute surgery with a new Surgical Assessment Unit, Surgical Short Stay Unit and Ambulatory Care facilities.
Together the hospitals have just over 700 beds.
Alongside services at the Princess Royal Hospital and Royal Shrewsbury Hospital, the trust also provides community and outreach services, such as:
Consultant-led outreach clinics
Midwife-led units
Renal dialysis outreach services
Community services including Midwifery, Audiology and Therapies.
Between 10 and 11 October 2023, we inspected services provided by the trust across 2 locations. We carried out an unannounced inspection of End of Life Care, Medical Care (including older people’s services) and Urgent and emergency services at the Royal Shrewsbury Hospital. We carried out an unannounced inspection of Children and young people, End of Life Care, Maternity, Medical Care (including older people’s services) and Urgent and emergency services at the Princess Royal Hospital.
We inspected these services because during previous inspections we had identified concerns and wanted to check whether the trust had made improvements to the patient care and treatment delivered. We did not inspect any other services at this trust at this time. We continue to monitor other services and will re-inspect them as appropriate.
Our comprehensive inspections of NHS trusts have shown a strong link between the quality of overall management of a trust and the quality of its services. For that reason, we look at the quality of leadership at every level. Our findings are in the section headed ‘is this organisation well-led’.
We inspected the well-led key question between 14 and 15 November 2023. A financial governance review was also carried out at the same time as the well-led inspection, this was undertaken by NHS England and Improvement (NHSE). There was not a separate ‘Use of Resources’ assessment in advance of this inspection.