Archived: Adjuvo Care and Support Clacton

Adjuvo Care and Support Clacton provides support to people living in supported living accommodation. The service is provided across four houses where people have some shared facilities. The houses are situated with easy access to the local community.

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of our inspection six people were in receipt of a regulated activity.

People’s experience of using this service and what we found

People told us they were happy living at the service.

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. Staff were employed following the appropriate recruitment checks. There were systems in place to minimise the risk of infection and to learn lessons from accidents and incidents. There were safe medication procedures for staff to follow.

We made one recommendation in the report on medicine records.

Staff had a good understanding of people’s preferences of care, staff promoted people’s independence. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were supported to eat and drink enough to ensure they maintained a balanced diet. People and their relatives were involved in the planning and review of their care. The registered manager had policies in place to respond to complaints.

The provider had systems in place to monitor and provide good care and these were reviewed on a regular basis.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

This service was registered with us on 29 September 2021 and this is the first inspection.

Why we inspected

This inspection was prompted by a review of the information we held about this service.