We carried out a review of the data available to us about Brampton Manor on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Brampton Manor, you can give feedback on this service.
Brampton Manor is a residential care home, situated in the town of Newmarket, providing personal care and accommodation to up to 63 people. The service provides support to older people and people living with dementia. At the time of our inspection there were 28 people using the service.
People’s experience of using this service and what we found
People told us they felt safe living at Brampton Manor and staff were available to support them when needed. We were told, “It is very secure here. Someone lets people in and out, so you don’t have to worry. I leave my door ajar so I can see people and they can see me.”
Risks were assessed which helped to keep people safe and incidents and accidents were recorded and analysed for trends. People received the support they needed with their medicines which included enabling independence and self-administration for as long as possible.
Staff had the skills and knowledge to meet people's needs and preferences. They received training, regular supervision and attended team meetings to support them in their roles. People's nutritional and hydrational needs were met. There was also regular involvement from health and social care professionals.
People were supported to have choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People and their relatives told us that staff were friendly and caring towards them. Staff cared for people in a way that was respectful and met individual needs. One person commented, “The staff are always there for us. They are all wonderful people and so kind and helpful. It makes you feel happy and comfortable.”
Systems were in place to ensure the service was monitored and the quality of care people received was maintained. The registered manager engaged with people and staff and worked with external healthcare professionals, taking their feedback on board.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 20 May 2021 and this is the first inspection.
Why we inspected
We inspected this service due to the length of time since it was first registered. We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.