Maisy Care at Home Ltd

On this page

• Overview
• Learning culture
• Safe systems, pathways and transitions
• Safeguarding
• Involving people to manage risks
• Safe environments
• Safe and effective staffing
• Infection prevention and control
• Medicines optimisation

We reviewed 1 quality statement for this key question. We found people were being cared for by staff who had been recruited safely. New staff had an induction and received ongoing training in a variety of topics. There were systems to make sure staff were supported and able to develop their skills. We did not review any other quality statements in this key question.

This service scored 53 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Learning culture during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safe systems, pathways and transitions during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safeguarding during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Involving people to manage risks during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safe environments during this assessment. The score for this quality statement is based on the previous rating for Safe.

People told us they were happy with the staff who visited them. Staff were appropriately trained and were caring. People we spoke with told us staff were reliable and they had their visits when needed.

Improvement had been carried out to make sure staff were recruited safely. There were systems to provide staff with the training they required, which the registered manager monitored. The registered manager told us staff had supervision regularly and spot checks were also carried out so staff could be observed supporting people.

Staff told us they had been trained to carry out their jobs safely and said they could ask for more training if they needed it. Staff told us they had opportunity for supervision and had regular feedback to help them develop their knowledge and skills.

We did not look at Infection prevention and control during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Medicines optimisation during this assessment. The score for this quality statement is based on the previous rating for Safe.