Beckfield

Updated 4 November 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes. The service had been identified for use by the Local Authority as a designated care setting in response to the Winter Plan for people discharged from hospital with a positive Covid-19 status. This inspection was to ensure that the service was compliant with infection and prevention measures. This inspection took place on 21 October 2020.

Updated 4 November 2020

About the service:

Beckfield is a residential care home that was providing personal and nursing care to 32 people aged 65 and over at the time of the inspection.

People’s experience of using this service:

Improvements to care records and medicines management had been made since our last inspection in November 2017.

Medicines were administered safely and people’s dietary and healthcare needs were met.

Care records were clear, up-to-date and reflected the care each person required. Risk assessments were in place to show what actions had been taken to minimise the risk to people. Appropriate safeguarding referrals were made and people told us they felt safe living at the service.

Most staff had worked at the service for several years. Staff were caring, compassionate and knew people and their care and support needs very well. People were encouraged to do as much as possible for themselves to build up and maintain their independence.

Activities were organised by staff to occupy people on a group and individual basis. People could access activities provided by the on-site day centre.

Staff were recruited safely and there were enough of them to keep people safe and to meet their care needs. Staff were receiving regular training and updates which were relevant to their role. Staff could discuss their on-going performance and development needs at regular formal supervision and appraisals.

People and staff praised the management team and said they were supportive and approachable. The management team completed checks to ensure the service was running smoothly and people received good quality care. People’s feedback about the service was sought through quality questionnaires, meetings and reviews. A complaints procedure was available to enable people to raise complaints or concerns.

Rating at last inspection:

Requires Improvement (published February 2018). This service has been rated ‘Requires Improvement’ at the last three inspections.

Why we inspected:

This was a planned inspection based on the rating at the last inspection.

Follow up:

We will continue to monitor the service to ensure that people receive safe, compassionate, high quality care. Further inspections will be planned for future dates.