- Care home
The Limes Residential Home
Report from 12 September 2024 assessment
Contents
Ratings
Our view of the service
Date of assessment: 19 September to 26 September 2024. This assessment was in response to CQC receiving information of concern about the management of falls at the service. We found falls were safely managed and risks were suitably assessed and mitigated. People and relatives were involved in care planning, including the pre-admission process to support a smooth and safe transition to the service. Some improvements were required to ensure a robust system to review and analyse accidents, incidents and falls was fully embedded and effective.
People's experience of this service
People felt safe using the service. People told us staff knew them and their support needs well, which meant their risks were safely managed. People had access to specialist equipment needed to mitigate risks of falls. Some people could not directly tell us about their experience. We used a structured observation tool to assess whether they received good care. This approach showed people were supported safely in line with their assessed needs.